Beth and Troy,|
I wanted to let you know how pleased my wife and I are with the
patio cover Felix and his crew built. It matches the design of the
old trellis perfectly and looks great.
I want to compliment Felix and his crew. The three gentlemen were
professional, friendly and a pleasure to have on the job. The site
was left clean at the end of each day and their attention to
detail was great. Felix made sure the new trellis matched to old
design with great attention to its detail. My compliments to the
men. Good job.
I've attached a handful of pictures in case you want them for your
files. If you ever want a reference please don't hesitate to call.
Again, thank you to you and your team for an excellent job.
Here for Photos
I didn't see any Long Beach
references, so here's one to add to your list. You replaced 60
feet of wood fence at the rear of my next door neighbor's yard
recently. Last week you built a 61 foot property line wood fence
between his house and mine, replacing the 60 year old 4 foot high
chain link fence. On both jobs, I was pleasantly amazed at the
quality and professionalism of your operation and people. I call
60 feet of demolition, fence construction and total cleanup done
well in 5 hours pretty stunning. The attitude and courteous
demeanor of Sam and the crew was excellent and a refreshing change
from the more common "whatever" attitude seen so often these days.
Beth in the office has been a pleasure to speak with and
represents your commitment to quality very well. Keep it up, and
may you have continued success into the future - you've earned it!|
You recently completed a fencing job at my property in Laguna
Niguel. In a nutshell, I really appreciated your company for the
1. You did not rush the bid appointment, and took the extra time
to investigate the existing fence (and the downed fence) and
explain options thoroughly without sounding ‘salesy’
2. The company was on top of the bid and appointment process;
called when they said they would
3. Foreman spoke English, job was well done, clean-up was
thorough, and all for a fair price.
We are very pleased
with the fences And how the crew behaved and ran the job. We have
heard from neighbors on the east and south sides that your crew
was very polite and considerate to them also.|
|Dear Mr. Ford:|
"Last Friday your company completed the replacement work that I
needed on my fence. Since then and after giving much thought I've
decided to send you a letter pointing out several things that took
place. First of all, I can't remember the last time I dealt with a
contractor such as yourself where the transaction was not only
professional but you kept all of the promises you made and threw
in a couple of extras. My profession requires that I deal with
contractors on a regular basis and my overall experience with most
of them has not been great to say the least. Your company,
"The Fencing Pro", proves that there are exceptions to everything.
After soliciting several bids for a considerable amount of work to
be done and interviewing a few companies I selected your company.
Your bid was not the most expensive but in all fairness it wasn't
the cheapest either. My reason for selecting your company was
based on your overall knowledge of materials and procedures and
most importantly your attention to detail. These characteristics
certainly carried through to the crew that you assigned to my job
as well. They arrived at my home on time and performed their jobs
with no disruption to my family or neighbors daily routines.
Here's one thing that really caught me off guard, they would
periodically ask me what I thought of their work. Upon completion,
they cleaned the entire work area to a better than before
appearance and left me standing there with a big smile on my face.
Granted, this letter is a little wordy and for heaven's sake we're
just talking about a fence. But no it's more than that. Customer
service and follow through have been pushed aside for a grab the
money and run business philosophy today. For the brief time I did
business with you I'll again state that you are the exception."
Thank You very much
J.H. Vice-President Western Region
|Thank you for providing our
family with such a pleasant work environment. All of your people
had their pants finally around their bodies, and my daughter was
never exposed to “low riders” and “boxers”. I am thankful for the
consideration. The entire crew was wonderful about answering
questions, respecting the things I was concerned about and picking
up after themselves.|
I am generally allergic to work crews because of prior
experiences, they have been dirty, smelly, and I had to view their
underclothes whether or not I chose to. This has been a completely
delightful, very positive change for the better!
Not only will we recommend you to anyone who asks, I will also
phone again when we fininsh our pool and are ready to fence it in.
Thank you so much for keeping your time schedule, being prompt,
and the work ethic your people have.
It was a joy to have them here.
Oh, and the fences are beautiful.
|"Dear Troy & Leah, My home is a
traffic stopper!! Since the fence was put in, I have had people
slowing down and even stopping to look at the new fence. The
excitement with all my neighbors is overwhelming --- they, like
myself are so truly pleased with the beauty and workmanship of the
Felix and his crew went above and beyond in workmanship, quality
and attention to detail. Most importantly, they were always on
time, and a joy to work with. I am so impressed with your
organization, from the initial estimate to working with Leah in
your office, and to such an incredible crew. The
professionalism and the quality of the wood, was excellent.
I would without a question, recommend your firm to anyone wanting
quality workmanship and at such a reasonable price. You all have
exceeded my expectations.
Thank You so much, and I am truly enjoying the beauty of my fence
and so appreciate the value it had brought to my home and
You, for the most attractive fence you and your crew constructed for
us last Thursday. The quality of the construction is apparent and
appreciated. The job site was also left in a clean and orderly
manner, which was also appreciated. |
I would highly
recommend your work and would be happy to have your future clients
see our fence so they would have the opportunity to see this
particular style "in real life"
Just wanted to send you a quick note that the new fence came out
very nice, but the most impressive part was how nice your crew
The 3 gentlemen who came out today were very professional and
really cared about their job and wanting everything to come out
Please use me as a reference any time you wish.
"Troy, Thank You! you deserve to do well in your business. You are a
first-rate operation!" |
Orange County, Ca.
"Troy, it was certainly a pleasure meeting with you last week. I was
duly impressed. You are a salt-of-the-earth kind of guy, a real
straight shooter. |
received your proposal. I've checked your status through the
California Contractors State License Board's website. Of course, you
came up spic-and-span clean. You bid was more than fair and the
quality of resulting construction was absolutely beautiful!"
Orange County, Ca.
"We were very impressed by the professionalism of your estimate and
your follow-up much less very competitive pricing. Thank You for a
great job!" |
Garden Grove, Ca.
"Troy, just a short note to say how very impressed with your
demeanor, pricing and the ease of doing business with you. I was
simple blown away how quickly, safely and professionally you crew
came in and removed my old fencing and replaced it with an
absolutely beautiful fence. Please feel free to provide my
name to any prospective client as companies that do business like
The Fencing Pros are far and few between. Excellent Job Sir!"|
All References and
many more available for viewing at our office
as well as many references that you can call!